Terms & Conditions
1. Introduction
Welcome to Golden Age Smiles. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions.
These terms apply to all visitors, care homes, patients, family members, and healthcare professionals who access or use this website or our services.
If you do not agree with these terms, please do not use this website.
2. About Us
Golden Age Smiles provides mobile and domiciliary dental services designed to deliver dental care to individuals who may find it difficult to attend traditional dental practices.
Services may be provided in care homes, residential settings, community clinics, or private residences.
3. Use of the Website
The content on this website is provided for general information purposes only.
You agree not to:
-
Use the website for unlawful purposes
-
Attempt to gain unauthorised access to any part of the website
-
Copy, reproduce or distribute website content without permission
-
All website content including text, images, branding, and logos remain the property of Golden Age Smiles unless otherwise stated.
4. Booking and Referrals
Appointments may be arranged through:
-
Care home referrals
-
Family member requests
-
Healthcare professional referrals
-
Direct contact via the website or telephone
-
All appointments are subject to availability and clinical suitability.
A clinical assessment may be required before treatment can be provided.
5. Treatment and Consent
Dental treatment will only be provided after:
-
A clinical assessment
-
Review of medical history
-
Appropriate patient consent or legal representative consent
-
Where patients lack capacity to consent, care will be provided in accordance with relevant legal and professional guidelines.
6. Fees and Payments
Where applicable, treatment fees will be discussed prior to treatment.
Golden Age Smiles aims to offer services at affordable rates and, where possible, at NHS-equivalent pricing.
Payment terms will be agreed before treatment is provided.
7. Cancellations
If an appointment needs to be cancelled or rescheduled, we request reasonable notice.
Failure to provide adequate notice may result in cancellation fees where appropriate.
Care homes and organisations arranging group visits should notify us as early as possible if changes are required.
8. Clinical Limitations
While every effort is made to provide comprehensive dental care, certain treatments may not be suitable in a domiciliary setting.
In some circumstances, patients may be referred to a dental clinic, hospital, or specialist service if treatment cannot be safely delivered in a mobile environment.
9. Medical Information
Patients or their representatives must provide accurate and up-to-date medical information.
Golden Age Smiles cannot be held responsible for complications arising from incomplete or incorrect medical information.
10. Liability
Golden Age Smiles will provide dental care in accordance with professional clinical standards.
However, we cannot accept responsibility for:
-
Outcomes affected by undisclosed medical conditions
-
Failure to follow aftercare instructions
-
Delays caused by circumstances beyond our control
-
Nothing in these Terms limits liability where it would be unlawful to do so.
11. Privacy and Data Protection
Golden Age Smiles is committed to protecting patient privacy.
Personal data is handled in accordance with UK data protection legislation including the UK GDPR and the Data Protection Act 2018.
Please refer to our Privacy Policy for more information.
12. Website Accuracy
While we aim to keep the information on this website accurate and up to date, Golden Age Smiles makes no guarantees regarding the completeness or accuracy of information on the site.
Website content may be updated or changed without notice.
13. External Links
This website may contain links to third-party websites.
Golden Age Smiles is not responsible for the content, policies, or practices of external websites.
14. Changes to These Terms
Golden Age Smiles reserves the right to update these Terms and Conditions at any time.
Updated terms will be published on this page.
15. Contact
If you have any questions regarding these Terms and Conditions, please contact:
Golden Age Smiles
Telephone: 0161 399 5814
Website: www.golden-age-smiles.co.uk